Bolder Group

Core Cloud Services - Browser Access: Zscaler is investigating an issue affecting the private.zscaler.com cloud. A subset of customers may be unable to access Browser-Based or Privileged Remote Access applications.Zscaler teams are investigating and will provide an update as more information becomes available. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Thu, 24 Sep 2026 19:11:22 UTCThe interim mitigation remains effective, and no additional customer impact has been reported. Zscaler continues to monitor service stability while testing the permanent fix to validate that it addresses the underlying issue. Deployment is expected during the upcoming weekend maintenance window, subject to successful validation. Further updates will be provided as remediation progresses.Update - Wed, 23 Sep 2026 19:22:43 UTCZscaler continues to investigate the issue affecting access to Browser-Based and Privileged Remote Access applications. Further assessment indicates that customers on the zpatwo.net cloud may also be affected. We will provide another update as more information becomes available.Update - Wed, 23 Sep 2026 19:51:30 UTCZscaler has identified the cause of the issue and is evaluating mitigation options to restore access to the affected applications.Update - Wed, 23 Sep 2026 20:40:29 UTCZscaler has applied an interim mitigation for affected customers and is monitoring service stability while developing a corrective fix. Further updates will be provided as remediation progresses.Update - Thu, 24 Sep 2026 07:44:06 UTCZscaler is continuing to monitor service stability following the applied mitigation. The team is progressing on a permanent fix, which is currently in the testing phase. No additional customer impact has been reported. Further updates will be provided as remediation progresses.Update - Thu, 24 Sep 2026 19:11:22 UTCThe interim mitigation remains effective, and no additional customer impact has been reported. Zscaler continues to monitor service stability while testing the permanent fix to validate that it addresses the underlying issue. Deployment is expected during the upcoming weekend maintenance window, subject to successful validation. Further updates will be provided as remediation progresses.