Bolder Group

Warn

Microsoft Copilot (Microsoft 365)

Title: Users may intermittently receive blank responses from Analyst Agent in Microsoft Copilot User impact: Users may intermittently receive blank responses from Analyst Agent in Microsoft Copilot. More info: Affected users can bypass impact by creating a new chat window within the Analyst Agent in Microsoft Copilot. Current status: Though taking longer than previously anticipated due to the complexity of this issue, we’re continuing our review of the service-side telemetry, along with analyzing recent service updates which may be contributing to impact so that we can refine our understanding of the underlying cause of impact. Scope of impact: This event may impact any user utilizing the Analyst Agent in Microsoft Copilot, and any user might intermittently receive blank responses. This information may be updated as our investigation continues. Next update by: Monday, May 25, 2026, at 10:00 PM UTC

Last update on May 23, 2026 11:45 PM

Down

Zscaler Cloud

Core Cloud Services - Authentication: Zscaler has detected an issue with its zdxcloud.net Cloud. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Thu, 21 May 2026 10:50:18 UTCMitigation efforts remain effective, and service metrics continue to be stable. Zscaler will maintain close monitoring throughout the week until the permanent fix is deployed during the weekend scheduled maintenance window. Update - Wed, 20 May 2026 10:29:38 UTCZscaler is prioritizing the issue and is actively working to isolate the problem and identify the root cause. We appreciate your patience and understanding during this investigation. Additional updates will be provided as more information becomes available.Update - Wed, 20 May 2026 14:46:49 UTCWe have identified the root cause for this issue and we are currently working to mitigate the issue.Update - Wed, 20 May 2026 17:09:34 UTCZscaler has implemented preliminary mitigation measures to address the issue. The team is actively monitoring and evaluating the effectiveness of these measures.Update - Wed, 20 May 2026 22:32:31 UTCZscaler continues to observe stable service operation following the previously implemented mitigation actions. Teams remain actively engaged in enhanced monitoring to validate continued platform stability. Further updates will be provided as appropriate.Update - Thu, 21 May 2026 10:50:18 UTCMitigation efforts remain effective, and service metrics continue to be stable. Zscaler will maintain close monitoring throughout the week until the permanent fix is deployed during the weekend scheduled maintenance window.

Last update on May 23, 2026 11:41 PM